FAQs
Shipping Information
We offer standard and express delivery options across the UK. The available methods will be shown at checkout, along with estimated delivery times and costs.
Delivery times depend on the shipping method you choose at checkout. Standard delivery usually takes 3–5 working days, while express delivery typically arrives within 1–2 working days.
You can reach our customer care team through the contact form on our website, or by email at info@domira.co.uk. We aim to respond to all queries promptly and provide you with the support you need.
Once your order is dispatched, you’ll receive a confirmation email with a tracking number and link. You can use this to follow your order in real time.
Frequently Asked Questions
How do I place an order?
Browse the website, add items to cart, and proceed to checkout. Follow payment and delivery steps to complete your order.
Do I need an account to place an order?
No, guest checkout is available. Creating an account helps save details and makes tracking + future checkout faster.
Can I change or cancel my order after placing it?
Contact us as soon as possible. Once an order is processed or dispatched, changes may not be possible.
What should I do if I receive a damaged or incorrect item?
Contact customer service immediately. We’ll arrange a replacement or refund in line with our returns policy.
Is my payment information secure?
Yes, transactions are processed using secure encryption, and card details are not stored on our system.
Do you ship internationally?
Currently, shipping is available within the UK only. Any updates will be shared on
the website.
