Shipping Information
We offer standard and express delivery options across the UK. The available methods will be shown at checkout, along with estimated delivery times and costs.
Delivery times depend on the shipping method you choose at checkout. Standard delivery usually takes 3–5 working days, while express delivery typically arrives within 1–2 working days.
You can reach our customer care team through the contact form on our website, or by email at info@domira.co.uk. We aim to respond to all queries promptly and provide you with the support you need.
Once your order is dispatched, you’ll receive a confirmation email with a tracking number and link. You can use this to follow your order in real time.
Frequently Asked Questions
How do I place an order?
Simply browse our website, add your chosen items to the cart, and proceed to checkout. You’ll be guided through the payment and delivery steps before completing your order.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to save your details, track orders easily, and enjoy a faster checkout process in the future.
Can I change or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us as soon as possible. Once the order has been processed or dispatched, we may not be able to amend it.
What should I do if I receive a damaged or incorrect item?
If your item arrives damaged or incorrect, contact our customer service team immediately. We’ll arrange a replacement or refund in line with our returns policy.
Is my payment information secure?
Yes, all transactions are processed using secure encryption technology. Your card details are never stored on our system or website, ensuring your personal and financial information remains fully protected.
Do you ship internationally?
Currently, we only ship within the UK. Any updates to international delivery will be shared on our website.